If you see text within a case you want to easily reference later, you can highlight it:
Select the text on the page you wish to highlight. A menu will appear when you let go of your cursor:
2. Select Highlight. The text on the case page will turn yellow.
To remove a highlighted section, you just click that section, and a drop-down menu will appear. From there you can select "Delete highlight".
To add a note to the text you've highlighted, click anywhere within the yellow highlighted text and select Add Note in the menu. A box will appear to the right of the of the text:
When you are done writing your note, click out of the box. The box will shrink, and your note is automatically saved:
Highlights + Heatmap
Your highlighted text will be noted in the case's heatmap, so you will easily be able to locate and jump to text you've highlighted: