CoCounsel may experience occasional interruptions in service. When this happens, we keep users informed with a notice in the upper right corner.
CoCounsel often continues working perfectly during interruptions, but will sometimes take longer to respond.
An interruption in service can occur for a variety of reasons, including:
When CoCounsel is experiencing a higher volume of work.
When OpenAI is experiencing an interruption or other delay. This can be monitored at https://status.openai.com.
When Casetext is experiencing an interruption or other delay. This can be monitored at https://status.casetext.com.
If you need assistance, we are here to help. Do not hesitate to contact support.